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Tracbel After-sales

Availability is results.

Tracbel sustains SDLG equipment operation with genuine parts, authorized workshops, on-site technical service and tailored maintenance contracts.

SDLG wheel loader in operation supported by the Tracbel network
Support pillars

Six services that protect your asset.

01

12-month warranty

SDLG equipment with 12-month coverage and no working-hour limit, served by the authorized Tracbel network.

02

Genuine SDLG parts

Distribution centers stocked with high-turnover items, ensuring availability and short lead times.

03

Authorized workshops

In-house facilities across the coverage area with calibrated benches, heavy-machinery bays and certified technicians.

04

Field service

Fleet of equipped vehicles for on-site technical support throughout the coverage territory.

05

Planned maintenance

Preventive, predictive and full-service maintenance contracts that reduce downtime and protect equipment ROI.

06

Operator training

Operational training programs to extract the best performance from SDLG equipment.

How it works

Service in four steps.

01

Diagnosis

Remote or on-site evaluation of equipment and operational context.

02

Action plan

Quote for parts and technical hours with clear deadlines and agreed SLA.

03

Execution

Intervention at an authorized workshop or at the customer site.

04

Follow-up

Technical report, maintenance log and recommended preventive plan.

24/7 hub

Need support now?

Reach the Tracbel after-sales hub and talk to an SDLG technician.